in production — toronto, canada

Still learning. Already shipping.

Software engineer and final-year Software Engineering student at York University, specializing in Data Science. Experienced in full-stack development, with real world co-op experience.

View my work Get in touch

Experience

release log
Jan 2026 — Aug 2026
Toronto, ON

TELUS — CIO Product Operations

Software Engineer
  • Standardized CIO Office workflows for 3,000 employees, driving a transition toward a product-centric operating model, by engineering an enterprise full-stack platform.
  • Achieved resilient, production-grade deployment onto Kubernetes (GKE) by building the platform's Next.js and TypeScript architecture and automating CI/CD provisioning via Terraform and GitHub Actions.
  • Delivered contextual operational advice within the platform by integrating a Claude-powered RAG recommender, grounding its responses in an automated ETL data layer spanning 5 distributed enterprise databases.
  • Guided major strategic decisions for VPs and upper management by surfacing aggregated telemetry in panoramic executive dashboards, driving the platform's continuous adoption to 230+ active users.
Sep 2025 — Dec 2025
Toronto, ON

Royal Bank of Canada — Global Networking

Technical Systems Analyst Co-op
  • Helped maintain 99.9%+ uptime of global network infrastructure serving 19M+ clients across 30+ countries; analyzed telemetry from 1,000+ devices to drive a 25% reduction in mean incident resolution time.
  • Automated 30+ recurring operational workflows with Python and Bash, cutting manual workload by 40% for a 15-person engineering team.
  • Built network automation apps in NetBrain to audit device configurations across multi-vendor devices, parsing CLI output with custom templates and generating CSV compliance reports.
Aug 2023 — Aug 2025
Toronto, ON

York University — Athletics & Recreation

Operations Representative Team Lead
  • Led a team of 45 staff serving 5,000+ weekly visitors; built training materials that cut new-hire ramp-up time by 20%.

Projects

selected builds
Swift/SwiftUIPythonFastAPIPostgreSQLAWSTerraformClaude API

Mentor — AI Fitness & Nutrition Coach

Native iOS app (SwiftUI, FastAPI, PostgreSQL) on AWS, provisioned with Terraform — in daily use by me and friends for nutrition and workout tracking.

Agentic Claude API coach — human-in-the-loop, fully audited
View Code
GoSvelteThree.jsPostgresCloud RunClaude API

Wisdom Frog — AI Learning Harness

Scopes an LLM to one concept per response and only advances once you've confirmed you get it, tracking topic-by-topic understanding. Built in Go with a Svelte frontend, deployed to Cloud Run over Cloud SQL Postgres.

One concept per response — gated on confirmed understanding
View Code Launch ▸
PythonPySparkMLlibDistributed Systems

Customer Intelligence Platform

Distributed big-data pipeline processing 50,000+ transactions across 10,000+ portfolios for customer analytics at scale.

3.2× model accuracy lift — O(n²) → O(n log n)
View Code
Pythonscikit-learnNetworkingSecurity

Network Anomaly Detection

Real-time ML system capturing and classifying live TCP/IP traffic with Isolation Forest to flag malicious patterns for cybersecurity use.

Real-time packet capture + classification
View Code

Skills

toolchain

Languages

PythonTypeScript / JavaScriptJava CSQLBashHTML / CSS

Software Development

ReactNext.jsNode.js REST API designOpenAPI 3OAuth2 JWTRBACLinux / Unix

Infrastructure & Cloud

GCPKubernetes / GKECloud Run BigQueryDockerHelm TerraformGitHub ActionsCanary deployments

Data & AI / ML

Advanced SQLETLPySpark MLlibscikit-learnLLM integration Grounded generation

About

readme

I'm a software engineer who's always learning and loves building things. At TELUS I was handed a blank repo and shipped a production platform — the React frontend, the BigQuery data layer, the Kubernetes deployment, the CI/CD pipeline, the security posture — that the organization still runs on today.

Before that I worked on the infrastructure keeping 19 million banking clients online at RBC, which taught me what production reliability actually costs and how to automate the toil around it.

I'm finishing my degree at Lassonde School of Engineering with a specialization in Data Science, so I'm equally at home designing an API contract, tuning a SQL query, or wiring an LLM to live data with output it can't hallucinate around. What I care about is the same in every case: software that real people depend on.

Lassonde School of Engineering
Honours BEng, Software Engineering
Data Science Specialization
Jan 2023 — Dec 2027 · Toronto, Canada

Let's build something together

open to opportunities

I'm entering my final year and looking for teams that ship real software to real users. If that's you, I'd love to talk.

ahmad.shraim24@gmail.com (647) 210-6659 LinkedIn GitHub